Hyderabad, IndiaMonday to Friday, 10:00–19:00 IST

Pharmacovigilance

Outsourced pharmacovigilance services

Pharmacovigilance is a continuous obligation, but few growing companies need a large in-house team. We provide flexible support — from single activities such as literature monitoring to a coordinated package of PV operations — while you keep oversight and responsibility.

  • Activities ICSR processing, literature, aggregate reports, signals, PSMF, training
  • Typical inputs Product list, markets, existing SOPs and agreements
  • You receive Defined PV services with agreed timelines and reports
Assorted tablet blister packs

Overview

About Pharmacovigilance Services

The marketing authorisation holder remains responsible for its pharmacovigilance system even when activities are outsourced. Successful outsourcing therefore depends on clear agreements, defined timelines, good communication and oversight metrics.

We start by understanding your products, markets and current arrangements, then agree which activities we perform and how we report on them. The result is a PV service sized to your needs, with documented responsibilities.

Use cases

When this service helps

Small or new PV functions

Get started with compliant processes and support.

Peaks in workload

Additional capacity for case processing or periodic reports.

Multi-market portfolios

Coordinated activities across several countries.

Partner and licensing arrangements

Support for safety data exchange agreements.

Scope

What the service covers

  • Individual case safety report (ICSR) processing
  • Local and global literature monitoring
  • Aggregate report preparation (PSUR/PBRER, PADER, DSUR, national reports)
  • Signal detection support and evaluation
  • PV documentation: PSMF, SOPs, safety data exchange agreements
  • Training for staff and partners on adverse event reporting
  • Support to your QPPV or local responsible person

Who does what

Regulatory responsibility for pharmacovigilance remains with the marketing authorisation holder. Globaxa performs the agreed activities and provides oversight reports.

What should a PV agreement include?

Activities and responsibilities, timelines for exchanging and reporting safety information, data formats, reconciliation, quality metrics, audit rights and how changes are managed.

Methodology

How we work

A defined sequence, agreed with you at the start, so you always know what happens next and what we need from you.

  1. ScopeProducts, markets and activities are defined.
  2. AgreeResponsibilities, timelines and metrics are written into an agreement.
  3. TransitionProcesses, access and training are set up.
  4. Operate and reportActivities are performed and reported against agreed metrics.

Deliverables

What you receive

PV services

The agreed activities, performed to defined timelines.

Oversight reports

Regular metrics on volumes, timeliness and quality.

Documentation

SOPs, agreements and records supporting inspection readiness.

Technical basis

Guidelines we work to

  • ICH E2 seriesInternational standards for expedited reporting (E2A), ICSR transmission (E2B), periodic reports (E2C), post-approval safety data (E2D), PV planning (E2E) and DSURs (E2F).
  • EU Good Pharmacovigilance Practices (GVP)Detailed modules on PV systems and processes in the EU.
  • India: NDCT Rules, 2019 and PvPINational pharmacovigilance requirements and reporting to the Pharmacovigilance Programme of India.

What we need from you

  • Product list and markets where products are authorised
  • Existing PV SOPs, PSMF and agreements
  • Sources of safety information (medical information, partners, literature)
  • Current case volumes and reporting obligations

Please share confidential information only after an NDA is in place — we are happy to sign one first.

Market and jurisdiction considerations

PV requirements vary by country — local reporting forms, timelines, periodic report schedules and responsible-person rules. We map the obligations for each market where your products are authorised.

FAQs

Pharmacovigilance Services: frequently asked questions

Can we outsource only some activities?

Yes. Many clients start with literature monitoring or periodic reports and add services later.

How do we keep oversight?

Through the written agreement, regular metrics, reconciliations and periodic review meetings — all of which we provide.

Do you work with partners’ PV systems?

Yes. We can support safety data exchange with licensing partners and distributors.

Talk to us about Pharmacovigilance Services

Share your product, target market and timeline. We will review your requirement and propose a defined scope.